Problems and Solutions


The problem itself is likely already clear to the reader. It can be uniquely difficult to connect with family when using technology. For all the incredible powers and exciting possibilities of social technologies, it's common for computers, phones, apps, and websites to become barriers instead of bridges.

Some of these technological barriers have their basis in rhetoric, design, and networks.

  • The rhetorical problem is based in audience.

  • The design problem is based in user persona.

  • The network problem is based in connection.

Different generations, cultures, user habits, communication styles, power dynamics—all the normal complexities of a family rhetorical situation are mediated by the constraints and affordances of an uncoordinated mesh of social technologies.


Potential solutions to some of these problems can come in the form of features for an app. See below to explore these features.